Psvr2 Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Players

1. Introduction & Scope of This Privacy Policy

psvr2 ("we", "us", or "the platform") is an online casino platform operator based in Malaysia, operating through psvr2.my. We are fully committed to protecting the privacy and personal data of every individual who uses our platform, registers as a member, or interacts with any part of our services psvr2.

This Privacy Policy clearly and transparently explains:

• What types of personal data psvr2 collect from you
• How and for what purposes we use that data
• Who your data may be shared with in specific permitted circumstances
• Security measures we take to protect your data
• Your rights regarding your personal data at psvr2
• How to contact us with any privacy-related enquiries

This Privacy Policy applies to all users of the psvr2 — whether you are browsing our website without an account, using free demo mode, or are a registered member actively playing slots, live casino, or other games on our platform. By using any of psvr2, you agree to the collection and use of your personal data as described in this Privacy Policy.

2. Types of Personal Data We Collect

psvr2 collects your personal data in several ways — directly from you when you interact with our platform, automatically as you browse or play, and in some cases from legitimate third parties. The following are the categories of data we may collect:

psvr2 does not collect sensitive data such as medical information, political views, or religious beliefs that are unrelated to the provision of online casino services. Any data collected is limited strictly to what is directly necessary to operate the services psvr2 securely and efficiently for players in Malaysia.

3. How We Use Your Personal Data

psvr2 uses collected personal data solely for legitimate purposes necessary to provide the best online casino experience to players in Malaysia. The following are the primary purposes for which psvr2:

• Account management and identity verification: Processing new account registrations, verifying your identity in accordance with legal compliance requirements, and enabling you to log in and manage your account psvr2 your account securely.
• Financial transaction processing: Processing MYR deposits via DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay, and handling your withdrawal of winnings accurately and promptly.
• Provision of gaming services: To give you access to all games on psvr2 — including video slots, live casino, and table games — as well as storing your game history and preference settings.
• Malay-speaking customer support: Providing technical assistance, responding to enquiries, and resolving issues through our support team psvr2 operating 24/7 in Bahasa Malaysia.
• Security & fraud prevention: Monitoring account activity to detect and prevent money laundering, identity fraud, multi-account abuse, and other illegal activities that could compromise the security of the platform and other users.
• Legal compliance: To fulfil legal obligations under the Personal Data Protection Act 2010 (PDPA), anti-money laundering (AML) requirements, and any other applicable regulations in Malaysia.
• Service improvements: Analysing usage patterns to improve the interface, reduce technical issues, and develop new features that better serve our players psvr2 Malaysia.
• Important communications: Sending account-related notifications such as deposit confirmations, security alerts, Terms & Conditions updates, and promotional information you have consented to receive from psvr2.

psvr2 will not use your personal data for any purpose other than those stated above without first obtaining your explicit consent. If you do not wish to receive marketing communications from psvr2, you may withdraw your consent at any time by contacting us at [email protected].

4. Sharing Data with Third Parties

psvr2 takes its commitment to not selling, renting, or trading your personal data to any third party for marketing purposes seriously. However, in certain limited and legitimate circumstances, we may need to share some of your data with the following parties:

• Payment service providers: Payment gateways processing transactions via DuitNow, FPX (Maybank2u, CIMB Clicks), Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay receive only the minimum transaction data required to securely process your payment. These providers are bound by strict confidentiality agreements and international security standards.
• Game providers: Game developer partners such as Pragmatic Play, Evolution Gaming, and Yggdrasil may receive the technical data required to ensure their games function correctly on the psvr2. This data does not contain complete personally identifiable information.
• Technology service providers: Companies that provide infrastructure services, server hosting, platform analytics, and technical support to psvr2 may have limited access to the data necessary to carry out their responsibilities. All such providers are bound by data protection agreements with us.
• Legal authorities: psvr2 will disclose personal data to Malaysian authorities when required to do so by a court order, valid search warrant, or official request from a relevant law enforcement agency — including in cases involving investigations into money laundering or financial fraud.

All third parties that receive your data from psvr2 are required to comply with Privacy Policy and data security standards that are equivalent to or exceed those we apply ourselves. We monitor their compliance on a regular basis and will take immediate action in the event of any breach.

5. Data Security & psvr2's Protection Measures

psvr2 continuously invests in the latest security infrastructure to ensure that every Malaysian player's personal data remains fully protected at all times. The key security measures we employ are as follows:

• 256-bit SSL/TLS Encryption: All communications between your web browser or app and the server psvr2 is encrypted using the latest TLS protocol. This ensures that data in transit — including login credentials, transactions, and personal information — cannot be intercepted by any unauthorised party.
• Secure password storage: Account password psvr2 is not stored in plain text. Instead, it is processed using a strong one-way hashing algorithm with a random salt — meaning that even if our servers were ever compromised, your original password could not be recovered by an attacker.
• Two-factor authentication (2FA): psvr2 offers a 2FA option for your account, adding an extra layer of security on top of your password. We encourage all players to enable this feature through their account security settings.
• 24/7 activity monitoring: An automated monitoring system operates around the clock to detect any suspicious account activity, unauthorised login attempts, or unusual transaction patterns that may indicate a security threat.
• Strict internal access controls: Only staff psvr2 who require access to specific data in order to carry out their authorised duties, in accordance with the principle of least privilege. All internal access is logged and monitored.
• Regular security testing: psvr2 conducts regular penetration testing and security audits through independent third parties to identify and address any vulnerabilities before they can be exploited.

6. Cookies & Tracking Technologies

psvr2 uses cookies and similar tracking technologies to enhance your experience on our platform and ensure it functions properly. Cookies are small files stored on your device by your web browser when you visit psvr2.my.

Types of cookies used by psvr2:

• Essential Cookies: Required for core platform functionality psvr2 such as maintaining your login session, processing transactions securely, and remembering your language settings. These cookies cannot be disabled without affecting the overall functionality of the platform.
• Analytics Cookies: Help us understand how players use the platform psvr2 — which pages are most visited, average session duration, and where users encounter difficulties. This data is used solely to improve our services.
• Preference Cookies: Saves your personal preferences — such as game sound settings, default bet size, and display preferences — so you don't have to reconfigure them each time you use psvr2.
• Security Cookies: Used to detect and prevent unauthorised access attempts, brute-force attacks, and fraud. These cookies form part of the platform's security layer psvr2 that protects your account.

You can manage or delete cookies through your web browser settings at any time. Please note, however, that disabling essential cookies may affect the functionality of the platform psvr2 significantly. For more information on managing cookies, refer to the help section of your web browser.

7. Data Retention & Deletion

psvr2 does not retain your personal data for longer than is necessary for the purposes set out in this Privacy Policy, or as required by applicable Malaysian law. Our data retention policy is as follows:

• Active account data: As long as your account psvr2 your account is active, your personal data will be retained to allow you to make full use of our services.
• Closed account data: Following account closure, psvr2 will retain the minimum personal data required for legal compliance — typically for 7 years as required under Malaysia's financial and anti-money laundering laws — before it is permanently deleted from our systems.
• Financial transaction data: Records of all transactions in MYR will be retained for a minimum of 7 years in accordance with Malaysian financial compliance requirements applicable to platform operators such as psvr2.
• Support chat logs: Communication records with the support team psvr2 retained for 3 years for quality control purposes and to assist in resolving any disputes that may arise.
• Non-identifiable analytics data: Usage data that has been anonymised and can no longer be linked back to your personal identity may be retained for a longer period for the purpose of ongoing service improvement.

When your personal data is no longer required, psvr2 will ensure it is deleted securely and permanently using methods that meet international data deletion standards — ensuring the data cannot be recovered by any party after deletion.

8. Your Personal Data Rights at psvr2

As a user of the platform psvr2 who are based in Malaysia, you have the following rights regarding your personal data that psvr2 committed to respecting and fulfilling:

9. Protection of Children's Data

psvr2 does not accept registrations or platform use by any individual under the age of 18. This is not only our platform policy, but a legal requirement that we uphold with full responsibility. psvr2 does not knowingly collect, store, or process any personal data relating to underage individuals below the stipulated age.

Should we discover or become aware that personal data belonging to an individual under the age of 18 has been collected without our knowledge — potentially through the submission of false information during registration — psvr2 will take immediate action to:

• Suspending the account in question immediately and without prior notice
• Permanently deleting all relevant personal data from our systems within a reasonable timeframe
• Refunding any valid deposit balance to its original source once the legitimate user's identity has been verified
• Reporting the incident to the relevant authorities where required under Malaysian law

If you have reason to believe that someone under the age of 18 has accessed or used the platform psvr2, please contact us immediately at [email protected] so that the appropriate action can be taken without delay.

10. Changes to This Privacy Policy

psvr2 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, technological developments, relevant legislative amendments in Malaysia, or other applicable factors. All changes will take effect from the date stated in the latest version of this document.

When we make material changes to this Privacy Policy, psvr2 will:

• Updating the "Last Updated" date displayed at the top of this Privacy Policy
• Displaying a clear notice on the psvr2.my homepage regarding the changes made
• Registered members will be notified via email or in-platform notification at least 7 days before any material changes take effect

Continued use of the service psvr2 after the effective date of any changes will be considered your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how your personal data is protected by psvr2.

11. Contact Us for Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how psvr2 handles your personal data, please do not hesitate to contact us. We are committed to providing a clear and helpful response to every privacy enquiry within a reasonable timeframe.

Channels for contacting the privacy team psvr2:

• Email: [email protected] — for written requests regarding privacy rights, data deletion, or other detailed enquiries
• Live Chat: Available directly on the psvr2.my platform, operating 24 hours a day, seven days a week in Bahasa Melayu

Any formal request relating to your personal data rights — including requests for access, correction, deletion, or objection — will be handled by psvr2 within 30 business days from the date a complete request is received. We may need to verify your identity before processing any request to ensure the security of your personal data.